Sales is the area for recorded payments associated with selling through URLin.bio. It is separate from Account → Payments, which concerns your purchases of URLin.bio plans.
How do I review a sale?
- Open Sales from the main navigation.
- Find the relevant record using the available date, amount, customer, or other list controls.
- Open the record or available row action to review its details and status.
- Match unclear results against the payment provider’s transaction record before fulfilling an order or marking it paid.
- Keep the reference and relevant details when asking support about a missing or unexpected result.
What if a checkout was started but no sale appears?
A checkout visit is not a completed payment. Check the actual provider transaction and make sure you are reviewing the right account and processor mode. A test payment and a live payment can be handled differently.
How should I handle offline payments?
Give clear payment instructions in the processor configuration. If the workflow asks you to review proof or approve a record, verify that the payment was actually received before using an approval action. Uploaded proof alone is not confirmation that funds arrived.
Does this page manage refunds or delivery automatically?
Use only the actions and statuses provided for the particular integration. Check the provider and the configured product workflow for refunds, disputes, or delivery. Do not assume changing a local status performs a transaction with the provider.