Your account payment history is the place to check URLin.bio plan purchases. It is separate from Sales, which records payments related to products or services you sell.
How do I find a plan payment?
- Sign in to the account used for the purchase.
- Open Account → Payments.
- Find the relevant payment by its date, amount, or reference, using the controls available on the page.
- Open the payment or its available invoice, receipt, or download action. Retain the reference if you need support.
Why is a payment missing?
Confirm that the payment was completed rather than only started, that you used this account, and that you are not looking in Sales. Check the payment-provider confirmation. If the provider shows a successful charge but the record or plan is missing, contact support before submitting a second purchase.
Can support help locate a payment?
Provide the account email, provider name, transaction reference, date, and expected plan. Share a redacted receipt if requested. Remove full card numbers and unrelated billing details from screenshots.